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Healthy Blue wants to make sure you get the care and resources you need.

Resource Phone Number
Member Services 1-844-521-6941 (TTY 711)
24/7 NurseLine 1-866-864-2544
Behavioral Health Crisis Line 1-844-812-2280
Case Management 1-877-440-4065, ext. 35792
Southeastrans - for nonemergency rides to services 1-877-892-3988
For information about shelters 211
For updates and information from the state 411

Getting a ride

If you need a ride to the doctor, to pick up your medicine or any other health service, call Southeastrans at 1-866-430-1101.

Case management

If you need help, our case management team is available. Call our case management team
at 1-877-440-4065, ext. 35792, Monday through Friday from 7 a.m. to 7 p.m. If it’s after-hours,
call 1-866-864-2544.

Mental health and substance use help

If you need help with a mental health or substance use crisis, you can call the Behavioral Health Crisis Line at 1-844-227-8350, 24 hours a day, 7 days a week.

Helpful information and resources

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