Extra care to manage your condition
Specialty pharmacies are different. A specialty pharmacy does more than just fill prescriptions. These pharmacies serve members with complex or chronic conditions. Specialty medications are used to treat these conditions and often require special storage or extra support. Specialty pharmacies have highly trained pharmacists and nurses to provide personal care and guidance to help you manage your condition.
Your specialty drug prescriptions should be filled at a network pharmacy of your choice. A specialty drug is classified as a drug used for a rare disease or requires special handling. These drugs are not commonly available at retail pharmacies. If you need assistance with your specialty prescription and want to talk to the Care Team now, please call us at 1-833-255-0646 (TTY 711). We’re here 24 hours a day, seven days a week.
With IngenioRx Specialty Pharmacy, you get:
- Free shipping with confidential, on-time delivery
Order your medicine online at any time. You can choose to have your prescription mailed to you or shipped to a local CVS retail pharmacy where you can pick it up. And, you can track your order until it arrives.
- 24/7 access to trained professionals
A Care Team led by highly trained pharmacists and nurses is ready to assist you. They can talk to you about your condition and are specially trained to help. You can reach the Care Team at 1-833-255-0646 (TTY 711), 24 hours a day, seven days a week.
- Individualized care
If you have side effects, your Care Team will work with you to manage them. Nurses are available to assist with infusions in your home. They can also instruct you on how to inject medications.
Your secure account
Log in to your account to manage your specialty prescriptions. You can:
Your Care Team support
Call Specialty Pharmacy Member Services at 1-833-255-0646 (TTY 711) anytime day or night to speak with your Care Team.