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Have a question or need help with a service?

Send a secure message

Are you a member? Please log in to your account to send us a message. For general questions about enrollment, you can email us.

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Call us

Healthy Blue Member Services

1-844-521-6941 (TTY 711) Monday through Friday, 7 a.m. to 7 p.m.

Mental Health and Substance Use Services

1-844-227-8350 (TTY 711) Monday through Friday, 7 a.m. to 7 p.m.

Speak with a nurse

Call our 24/7 NurseLine for answers to your medical questions. Fast, free medical advice from a nurse or doctor, day or night, even on holidays, in more than 170 languages. Call us at 1-866-864-2544 (TTY 711).

Have a question?

Check our frequently asked questions. We've answered the most common questions about Healthy Louisiana and Healthy Blue. You may want to save yourself time by looking to see if your answer is there.

Check Frequently Asked Questions

Help with enrollment

Medicaid and LaCHIP
1-855-229-6848 (TTY 1-855-526-3346)

Learn more about enrollment

Helpful resources for Louisiana residents

Need critical health and human services information?


Call Louisiana 2-1-1 or visit their website.