Health care you can count on
Stay informed about coronavirus (COVID-19)
We’re here to help you with the latest information about your benefits, getting care and finding local help and resources. You can also visit the Louisiana Office of Public Health website for more information.
See a doctor with LiveHealth Online
Video chat with a doctor 24/7 from your smartphone, tablet or computer at no cost to you. It’s an easy way to get care for you or your family anytime of the day or night without leaving home.
Get help finding free or low-cost services near you
Use our Community Resource Link for local help finding food, housing and other things you might need.
Keep your Medicaid information up to date to maintain coverage
Healthy Louisiana members need to make sure their information stays current to ensure their Medicaid coverage. You can make changes to your address and your financial and employment information online at https://sspweb.lameds.ldh.la.gov/selfservice/.You will need to create an account to make changes.
Medicaid is now checking eligibility more than once a year, so it is important that your information and your address is current.
If you get a letter from Medicaid asking for more information or asking you to verify your income, be sure to respond as soon as possible. If you do not, your case may be closed and you may lose your Medicaid coverage, even if you are still eligible.
Medicaid
With Medicaid and LaCHIP, you and your family can access doctors, medicine, and services to get and stay healthy.
Mental Health & Substance Use Services
Some members only get mental health and substance use services through Healthy Blue. We provide access to doctors, providers, and services to help you with your emotional and mental health.
Announcements
LiveHealth Online
Can’t get to your doctor? Visit a doctor 24/7 through live video using LiveHealth Online. All you need is your smartphone, tablet or computer. Don’t wait until your next sick day.
Our transportation vendor is changing from LogistiCare to MediTrans on January 22, 2020.
Your benefits and the phone number you call aren’t changing. Please be sure to confirm any standing reservations you may have at 1-866-430-1101. Learn more about transportation benefits.
We need your help!
The opioid crisis
The Louisiana Department of Health is working on a plan to address the opioid crisis, and they need your help. Please take this quick survey. You can submit your answers anonymously if you’d like, or send an email to opioidpubliccomment@la.gov with any questions or comments.
Fraud, waste and abuse
Learn more about fraud, waste and abuse.
Help you need close to home
What's Healthy Blue?
We’re a health plan — or insurance company — for Medicaid. We help you get the care you need like doctor visits, medicines, therapy and more. In Louisiana, the overall Medicaid program is called Healthy Louisiana.
In Louisiana, we:
- Work with over 13,000 doctors
- Have over 160 hospitals to choose from
- Work with the top three hospitals in LA ranked by U.S. News and World Report
Healthy Blue mobile app
Always have your member ID card with you. Use it to make check-in easier at your doctor visits or to fill your prescriptions.
