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Health care you can count on

Ready. Set. Renew.

It may be time to renew your health benefits. We are here to help. We created this short video to show you how.

Keep in mind, if you don’t renew before the deadline, you may have a gap in health coverage. Take steps now to protect yourself and your family.

No longer qualify for Medicaid? We can connect you to a plan that’s right for you.

Keep your Medicaid information up to date to maintain coverage

Healthy Louisiana members need to make sure their information stays current to ensure their Medicaid coverage. You can make changes to your address and your financial and employment information online at https://mymedicaid.la.gov/. You will need to create an account to make changes.

If you get a letter from Medicaid asking for more information or asking you to verify your income, be sure to respond as soon as possible. If you do not, your case may be closed and you may lose your Medicaid coverage, even if you are still eligible.


Children’s Vision Services

Healthy Blue has discovered an error in processing children’s vision benefits (ages birth to 20 years) in January 2023. Immediate action was taken and the error has been corrected.

If you or your child:

  • Were told you were not covered for a vision benefit or service
  • Had to pay for the visit 
  • Chose not to have the service at that time

You can now go back to your vision provider and receive the service or receive a refund for out-of-pocket payments. Or you can reach out to Healthy Blue Member Services at 844-521-6941 (TTY 711) as soon as possible. You can reach us Monday through Friday from 7 a.m. to 7 p.m.

As always, we are happy to be your partner in care.

Was your health plan recently switched?

Don’t worry — you can come back to Healthy Blue. Switch by December 29.

Learn more

LiveHealth Online

Can’t get to your doctor? Visit a doctor 24/7 through live video using LiveHealth Online. All you need is your smartphone, tablet or computer. Don’t wait until your next sick day.

Sign up for free

Get your free flu shot today!

Give your health the best shot this flu season.

Find a plan pharmacy near you

We need your help!

The opioid crisis

The Louisiana Department of Health is working on a plan to address the opioid crisis, and they need your help. Please take this quick survey. You can submit your answers anonymously if you’d like, or send an email to opioidpubliccomment@la.gov  with any questions or comments.

Fraud, waste and abuse

Learn more about fraud, waste and abuse

Help you need close to home

See what Community Resource Link can do for you.


What's Healthy Blue?

We’re a health plan — or insurance company — for Medicaid. We help you get the care you need like doctor visits, medicines, therapy and more. In Louisiana, the overall Medicaid program is called Healthy Louisiana.

In Louisiana, we:

  • Work with over 13,000 doctors
  • Have over 160 hospitals to choose from
  • Work with the top three hospitals in LA ranked by U.S. News and World Report
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Sydney Health

Download the Sydney Health mobile app from your app store and log in using the same Healthy Blue username and password.

Download Sydney Health