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Health care you can count on

Ready. Set. Renew.

It may be time to renew your health benefits. We are here to help. We created this short video to show you how. Keep in mind, if you don’t renew before the deadline, you may have a gap in health coverage. Take steps now to protect yourself and your family.

No longer qualify for Medicaid? We can connect you to a plan that’s right for you.

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Keep your Medicaid information up to date to maintain coverage

Healthy Louisiana members need to make sure their information stays current to ensure their Medicaid coverage. You can make changes to your address and your financial and employment information online at https://mymedicaid.la.gov/. You will need to create an account to make changes.

If you get a letter from Medicaid asking for more information or asking you to verify your income, be sure to respond as soon as possible. If you do not, your case may be closed and you may lose your Medicaid coverage, even if you are still eligible.


Be aware of scams and fraud during Medicaid renewals. There is no cost to complete a Medicaid renewal and if we reach out to you about renewing your coverage, we will never ask for money.

Medicaid Gets a New Pharmacy Benefit Manager This Fall

Louisiana Medicaid is switching to Magellan Medicaid Administration to manage pharmacy benefits for all Medicaid health plans. This means Magellan will handle authorizations, claims and prescription coverage for all Medicaid health plan members.

If you are in a Medicaid health plan, you should know:

  • Your pharmacy benefits and co-pays are not changing. 
  • Any prescriptions or approvals you already have are not changing.
  • Your health plan sent you a letter and new ID card in the mail. The letter said that Magellan would be your new pharmacy benefit manager on October 28, 2023. That start date has been moved to October 28, 2023.
  • You can use your new health plan ID card to fill your prescriptions beginning October 28, 2023.
  • Most pharmacies will be in Magellan’s network. If your current pharmacy is not, Magellan will contact you by mail. 

Beginning October 23, 2023, you can contact Magellan’s 24/7 Help Desk with questions about the transition. Effective, Saturday, October 28, 2023, the help desk will be available to assist with inquiries relating to pharmacy and or prescription questions. You can call 1-800-424-1664 (TTY: 711) or visit www.lamcopbmpharmacy.com.

Was your health plan recently switched?

Don’t worry — you can come back to Healthy Blue. Switch by December 29.

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LiveHealth Online

Can’t get to your doctor? Visit a doctor 24/7 through live video using LiveHealth Online. All you need is your smartphone, tablet or computer. Don’t wait until your next sick day.

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Get your free flu shot today!

Give your health the best shot this flu season.

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We need your help!

The opioid crisis

The Louisiana Department of Health is working on a plan to address the opioid crisis, and they need your help. Please take this quick survey. You can submit your answers anonymously if you’d like, or send an email to opioidpubliccomment@la.gov  with any questions or comments.

Fraud, waste and abuse

Learn more about fraud, waste and abuse

Help you need close to home

See what Community Resource Link can do for you.


What's Healthy Blue?

We’re a health plan — or insurance company — for Medicaid. We help you get the care you need like doctor visits, medicines, therapy and more. In Louisiana, the overall Medicaid program is called Healthy Louisiana.

In Louisiana, we:

  • Work with over 13,000 doctors
  • Have over 160 hospitals to choose from
  • Work with the top three hospitals in LA ranked by U.S. News and World Report
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Sydney Health

Download the Sydney Health mobile app from your app store and log in using the same Healthy Blue username and password.

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